9 results
July 30, 2014

It's become something of a genre for advice columnists: What not to say to: a pregnant woman, a grieving parent, ...

March 12, 2014

Many people dislike platitudes. Just the other day, I was part of a conversation on Facebook in which the original poster was complaining about the silliness of saying, "Count rainbows, not thunderstorms, and walk on." The thread participants all riffed on this platitude, and my contribution was that paying attention to the rainbows instead of the storm while walking is a great way to ...

November 4, 2013

Facebook is an intriguing social phenomenon for many reasons. One that has long fascinated me is Facebook Likes. For those of you who have resisted being sucked into Facebook, Likes are links to public pages on Facebook that are established by members based on their personal preferences. These links allow members to see in their personal newsfeed the updates from public pages that they have Liked. 

When I have the...

October 7, 2013

One of my favorite features in Reader's Digest is "Secrets Your [insert service provider] Won't Tell You." Whether the service provider is your waiter, plumber, landscape architect, human resource manager, Little League coach, veterinarian, or congressman, this feature offers sometimes helpful, sometimes outrageous glimpses into their jobs. You can learn a lot about how to approach these people in the most effective ways to get the services you either need or desire. Why do they...

August 26, 2013

Apologists argue. By that I do not mean that they yell or gesticulate wildly or call people names. That is not arguing; that is harassment. Arguing, in its proper sense, is providing "a reason or set of reasons given with the aim of persuading others that an action or idea...